LAST UPDATED: MAY 15, 2026
Introduction
This Privacy Statement describes how Nexaflow collects, processes, and safeguards your information when you use our platform. Your trust is fundamental to our operations, and we are committed to maintaining transparent, responsible data practices across all our AI solutions and automation services.
Information We Collect
We gather personal information when you register an account, subscribe to our services, request a consultation, reach out to our support team, or complete a purchase. This typically includes your name, email address, phone number, company name, and billing details.
We also collect non-personal technical data — including browser type, device identifiers, IP address, and platform interaction patterns — to improve system performance, refine our AI features, and deliver a better experience.
How We Use Your Information
We use the information collected to fulfill your service requests, process transactions, and manage your account. Our team uses it to respond to support queries, deliver relevant notifications when you have opted in, and continuously improve our automation tools.
Aggregate usage data helps us monitor platform health, prevent unauthorized access, and detect unusual activity. We do not sell, trade, or lease your personal data to third parties.
Key uses include:
Manage account registrations, service orders, and platform access.
Deliver timely support responses and relevant product communications.
Improve platform stability, security, and user-facing automation features.
Sharing of Information
Nexaflow may share data with carefully vetted service providers — including payment processors, cloud infrastructure partners, and technical support vendors — solely to the extent required for platform operations and service delivery.
We may also disclose information when legally obligated to do so, or when necessary to protect our legitimate rights and the operational integrity of our services.
Cookies & Tracking Technologies
Our platform employs cookies and related tracking technologies to maintain platform functionality, measure performance metrics, and tailor the experience to your preferences. These tools help us remember your settings and understand how features are used across sessions. You may adjust cookie behavior at any time through your browser's privacy settings.
Policy Updates
We periodically revise this Privacy Statement to reflect platform improvements, new services, or changes in applicable regulations. Updates take effect upon posting and will carry a revised effective date. For any questions about this document or how we handle your data, please reach out to our team at privacy@nexaflow.io.